The County of Santa Clara, along with 5 other Bay Area counties, have just announced this afternoon a "shelter-in-place" directive. As we are considered a non-essential business, we have no choice but to cancel all appointments from 3/17/20 until 4/7/20.
Please understand that this closure is beyond our control, and we are hopeful to resume business as usual on 4/8/20. We will be reaching out to you when things become more clear on how to proceed over the coming weeks to reschedule people whenever possible.
Once again, we thank you for your patience and understanding as we do our part to ensure the safety of our community and loved ones. Be safe, and we very much look forward to seeing you once again when this crises has passed us by.
Shelter-in-Place Directive Declared
Dear Clients of Eden,
By now you are undoubtedly aware of the Coronavirus outbreak, COVID-19, and the dramatic steps our County, State, Nation, and indeed, the world have taken to minimize the deadly impact this challenge brings our way.
We want to take this time to assure you that we have been closely monitoring the situation as it has developed for several weeks, and will now be taking the following precautions:
In an effort to maximize social distancing during it's most effective time period, Charlotte will be canceling all appointments with clients until March 27, effective immediately.
Beatriz and Danae will be keeping their appointments for now, but will be taking extra precautionary measures to clean the office before, during, and after each appointment, and are requesting any clients who are in higher risk categories to please cancel your appointment and stay home. High risk people are defined as those who are over the age of 60, anyone with hypertension, diabetes, obesity (BMI over 30), any type of breathing difficulty or illness (such as asthma), kidney disease, those with cancer, or individuals who are immunosupressed.
The United States, the State of California, and the County of Santa Clara have all declared a state of emergency. It is strongly recommended by medical professionals at this time for all people to maintain a practice of social distancing with a space of ~6 ft between individuals whenever meeting face-to-face. This practice helps to keep the spread of the virus at manageable levels that our healthcare system can support, also know as "flattening the curve".
Please be advised: Due to the intimate and personal nature of our work, we are unable to meet this distance recommendation. If you have an appointment, please understand that despite the extreme precautions we will be taking, this virus is transferable via air during periods of close contact. While we have taken all reasonable precautions and will be wearing face masks during interactions, they are largely ineffective against preventing the spread of the virus. As a result, we cannot guarantee you will not come into contact with the virus while visiting our offices at this time.
We understand that this response may appear dramatic, but your safety and the safety of your loved ones is of our utmost concern right now, and we would rather err on the side of caution. While we fully expect to return to business as usual by the 27th, this situation is evolving rapidly, and further changes may be required over the coming days and months. We will continue to keep you updated on this page as things unfold.
We would like to sincerely apologize to those of you who have been negatively affected by these changes. We know how hard it has been to get an appointment with us under normal working conditions, and we don't want you to continue waiting for much longer than you already have. Once we are back to our regular schedule, Charlotte will be opening time on her calendar on the weekends exclusively for those directly affected. We will be reaching out over the next few days to make arrangements with those individuals. Thank you for your patience as we work to keep our communities safe during this trying time. Stay home & stay safe 😷
The Team at Eden
For additional information about the coronavirus pandemic, we recommend following the World Health Organization Coronavirus Situation Reports. They are posted daily, and can be found at the following URL:
Additional information about "flattening the curve" and why the practice is so important at this time can be found here: